Privacy Policy

1. Introduction

Welcome to Manay ("we," "our," or "us"). Manay Technologies Pvt Ltd ("Manay") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using Manay's services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Identity Information: Name, Aadhaar number (for eSign and verification), PAN card details
• Contact Information: Email address, phone number, WhatsApp number, mailing address
• Property Information: Property addresses, rental agreements, tenant/landlord details
• Financial Information: Bank account details, UPI IDs, transaction history
• Verification Documents: Police verification forms, rental agreements, identity proofs

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (browser type, IP address, operating system)
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our rental management services
• Process rent payments via UPI
• Generate HRA receipts and tax documents
• Facilitate police verification processes
• Communicate with you via WhatsApp, email, or phone
• Improve our services and user experience
• Comply with legal obligations
• Prevent fraud and ensure platform security

4. Information Sharing

We may share your information with:

• Service Providers: Payment processors, verification services, cloud storage providers
• Government Authorities: For police verification and legal compliance
• Business Partners: LegalDesk for e-stamping, Urban Company for maintenance services
• CIBIL: For credit score reporting (with your consent)

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (TLS 1.3) and at rest
• Secure cloud storage with access controls
• Regular security audits and vulnerability assessments
• Limited access to authorized personnel only

6. Your Rights

Under Indian law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
• Object to certain data uses

To exercise these rights, contact us at privacy@manay.in

7. Data Retention

We retain your information for:

• Active accounts: Duration of service plus 7 years
• Financial records: As required by tax laws (7+ years)
• Legal documents: As per applicable limitation periods

8. Cookies

We use cookies to:

• Essential: Session management, security
• Analytics: Understand usage patterns
• Preferences: Remember your settings

You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.

12. Contact Us

For privacy-related questions or concerns:

Manay Technologies Pvt Ltd
Email: privacy@manay.in
Address: Bangalore, Karnataka, India